Common Questions

Do you provide emergency service?

A qualified technician is available 24hours a day/7 days a week to take your call.

What are your payment options?

We accept e-transfer, cash or cheque as a means of payment. Unfortunately we do not accept credit cards at this time.

How is Haven Heating and Cooling different from its competitors?

We take the necessary time to properly diagnose the issue while providing trustworthy options and opinions on how to rectify the problem in the most sustainable and cost-effective way.

Do you provide complimentary quotes?

We offer free estimates as a way for you to get to know us while we provide our professional opinion regarding your unique situation.

How often should a unit have maintenance done?

Your air conditioner and furnace should be inspected annually by a certified technician to ensure optimal efficiency. Preventable maintenance can extend the life of your units.

How often should I change the filter on my furnace?

Typically you should change your filter every 3-6 months to improve air quality and flow throughout your home.

What is the life expectancy of a furnace or air conditioner?

The average life span of your HVAC equipment is 15-20 years with preventive maintenance.

What are the benefits of putting a humidifier in my home?

In the winter months, a humidifier assists by providing moisture to the air which can in turn, relieve issues such as dry nose, throat, eyes and other problematic respiratory symptoms. It can also aid with preventing warping and splitting of hardwood throughout the home.

Should I cover my air conditioner in the winter?

It is not necessary as they are designed to handle our climate. If leaves and debris are a concern, we would recommend a short cover. A full cover can trap moisture and create issues.

Should I put a screen on my furnace venting in order to prevent critters?

No. A screen should never be added to any gas appliance venting unless authorized by the manufacturer. The screen can freeze over in the winter months causing restriction which can lead to countless issues.

 

Expertise You Can Trust

We've Got The Right Skills

We know how difficult it is to find reliable professionals that have the know-how to work in a number of different fields. At Haven Heating and Cooling Ltd., we provide extensive services that cover a large variety of operations. Get in touch to receive a free estimate.

 
Modern Fireplace
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Modern Living Room